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SHIPPING

INTERNATIONAL SHIPPING 

The time to receive your order may vary depending on the desired shipment location due to customer service issue, shipping time, etc. However, we will do our best for the order to reach your hands as soon as possible.

INTERNATIONAL ORDERS

All of our international orders are shipped via Fedex. As an international shopper, you now get the benefit of guaranteed order totals at checkout and no hidden fees, cost-effective international shipping, and much more.

Shipping Costs

International shipping is calculated based on a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. International shipping will be calculated and guaranteed during the Borderfree international checkout based on the items you are purchasing and your shipping destination.

Importation Fees

International taxes (such as Value Added Tax, or VAT) are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and tax/VAT.

Tracking information

You can track the progress of your international package(s) here.Tracking information will be communicated via email once your parcel reaches its destination country. If there are any issues with your orders, you will be contacted by a representative from Borderfree to assist with processing your parcel.

International shipping options

You will be quoted a specific delivery promise at the time of checkout that is based on your selected destination country and the shipping methods available for the items in your shopping cart. Below is a delivery estimate for some popular destinations:

Canada 5-10 business days 
United States 5-10 business days 
United Kingdom 6-10 business days
Australia and New Zealand 7-11 business days
Ireland 6-14 business days
Mexico 6-10 business days
Central America and the Caribbean 6-11 business days
South America 6-12 business days
Europe 6-12 business days
Japan 6-12 business days
Hong Kong 6-12 business days
Singapore 7-12 business days
Republic of Korea 1-2 business days
Asia-Pacific 6-11 business days
South Asia 7-11 business days
Africa and the Middle East 6-14 business days
Iceland 7-10 business days
Russian Federation 9-19 business days

 

 

FAQ

Do you offer weekend delivery?

DeForestjewelry only offers business day delivery service at the moment.

How do I know where my order has reached?

As soon as your order is set, DeForestjewelry provides tracking number of your order within 1~2 business days. You may enter FEDEX’s main webpage and search the location with the given tracking number.